How booking requests, prices and deposits work on this website.
Booking requests
Submitting a booking request on this website does not create a confirmed booking. 8IGHTDRIVE reviews each request and contacts you to confirm availability, the final price and handover arrangements. A booking is confirmed only when we tell you so.
Rental days
Rental periods are counted in days from the pickup date up to, but not including, the return date. For example, collecting on a Friday and returning on the Sunday is a two-day rental.
Prices
Prices shown on the website are estimates calculated from the rates published for each car at the time of your request, including any listed fees. The price recorded with your request will not change if our published rates change later, unless we agree a different price with you.
Security deposit
Where a car lists a refundable security deposit, it must be paid by card through this website to complete your booking. It is held separately from the rental price, is not part of the rental cost, and is refunded after the rental, or in full if your booking can't go ahead.
Payment
The deposit is the only payment taken through this website. Card payments are processed by Stripe; 8IGHTDRIVE never sees or stores your card details. After your deposit is paid we contact you individually to confirm your booking and agree payment of the rental.
Damage
When you pay the deposit, your card is saved securely by Stripe. If the car is returned with damage, or costs arise, that exceed the deposit, 8IGHTDRIVE may charge that card for the reasonable cost. We will always tell you the amount and the reason first, and the reason appears on your card receipt.
Cancellations and changes
Please contact us as early as possible if you need to change or cancel a request or booking.
Full terms
Full rental terms, including insurance, driver eligibility and usage conditions, will be provided by 8IGHTDRIVE before your rental begins.